What can I do?
Superior record of steady career progression over 25‐years in IT, mirrors underlying commitment to deliver robust, customer‐responsive services and projects in deadline and task‐driven environments. Common‐sense approach and "big‐picture" vision are hallmarks of a consensus‐driven leadership style that encourages problem ownership and empowers staff to brainstorm solutions. Respected for troubleshooting acuity and capacity to think "outside the square" for more effective, practical outcomes. Independent work habits, intuitive business sense, and an instant grasp of new technologies underpin dedication to steer streamlined operations within a cost‐effective and productive IT function. Extensive practical knowledge of complex systems builds, hardware and operating systems, data centre, network support, security, disaster recovery, BCM and ITIL framework. Proven ability to influence and guide management and mentor peers. Read more...
PROFESSIONAL STRENGTHS INCLUDE:
• Proactive planner and decision maker • Managing tier I, II and III support with SLA targets • Complete Operations/ infrastructure management • Strategic planning & effective resource utilization • Cloud, VM implementation • System/ network process controls • ITIL framework • Project management • Workflow prioritization • Performance appraisals • Business needs analysis • Customer service delivery • Staff succession planning • Vendor relationships • Productivity enhancements • IT quality management • Proposal development • Internal Restructuring • Budgeting and forecasting • People Management • BCM/ DR & IT security • Result oriented
